Dear Resident,

We are pleased to announce that the resident portal platform is live 5/28/2021 to accept June 2021 rental payments. The portal provides several convenient options to pay your rent electronically.  

Be on the lookout for an email from WelchRoad@greystar.com  providing a direct link to the portal with instruction on how to re-register. Please add WelchRoad@greystar.com  to your contact list to ensure that any communications from our Resident Portal is not marked as spam/junk.

Here are some of the features and support you’ll enjoy when you re-register and update your payment information in the new portal:  

• 24/7 self-service account management

• Check your balances and make payments

• Schedule recurring auto-payments for rent and other dues

• Submit maintenance requests 

Visit https://welchroadapartments.stanford.edu/current-residents/resident-services or 

https://welchroadapartments-stanford.securecafe.com/residentservices/welch-road/userlogin.aspx to make a one-time payment or arrange recurring payments.  The Electronic Payment Options are:

• ACH: Convenient option to set up recurring automatic payments or make one-time payments from your checking account. Free to use.

• CREDIT or DEBIT CARD*: Make your monthly payment via a credit/debit card that displays the VISA, Mastercard or Discover logo. Convenience fees apply.

*Standard fees apply 

You may also pay your monthly rental charges by cashier’s check to our leasing office. Please remember rent is due on the 1st and considered late on the 2nd.  Our office does not accept cash or money orders.

We are very excited to offer you these expanded services and look forward to you continuing to make Welch Road Apartments your home for many years to come.  If you have any questions or would like assistance in setting up your online account, please contact the office and we will be happy to assist you.